Our Policy


USA Balloonatics requires 5-7 days notice before a large order (installations like balloon arches or columns) to guarantee that we can fulfill your order if we do not have any conflicts. If your order is urgent, please call us immediately and we will try to accommodate your request.


Placing an order


Email us or call us! We will give you a quote as soon as humanly possible :)


Payment


You can pay using a credit card, ACH deposit, PayPal, Venmo, check, or cash.


Delivery


The delivery fee will always be in the quote we send via email. Once you are ready to order, we will look at the location and quantity to calculate how much it will cost to deliver.


Secure Ordering & Payment Options


We have modern technology that ensures security for all customers that decide to pay using Credit Card. Cash orders will be collected from the person that placed the order at some point during the five day period after the order has been placed.


Returns & Refunds


If USA Balloonatics does not deliver your order on time or the order is unsatisfactory in any way we will provide a refund of 50% to make up for completed labor costs and materials.

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